Win back at 35 days
A timely, personal nudge for members who haven’t visited in five weeks, before the habit is gone for good.
The idea at a glance
Everything you need to run it
Who it’s for
Members who used to visit regularly but haven’t come in for 35 days.
When it starts
Automatically, on day 35 after their last visit.
What they get
Their choice of double points on their next visit, valid for 14 days.
How it’s sent
In your app first, then a short text after three days if they haven’t opened it.
Budget and safety
A spending cap you set. An AI helper drafts it; your team approves it.
How you’ll know
How many came back within 30 days, compared with a similar group who didn’t get it.
Make it yours
Adjust it for your members
What members receive
We’ve missed you! Double points on your next visit, any day in the next two weeks.
3 days later, if the app message wasn’t opened · by text
Your treat is still waiting. See you soon?
Starts on day 35 · double points on their next visit · app, then text · compared with a similar group who don’t get it.
Running it in Suqi
Four steps, most of them done for you
Spot
An AI helper finds members who have gone quiet for 35 days.
AI helperDraft
It drafts the offer and message and works out the cost.
AI helperApprove
Your team checks it, changes anything and says yes.
Your teamLearn
Suqi compares results each week and suggests what to change.
Results
More ideas
- Keep interested
Weekend visit streak
A reward for visiting four weekends in a row.
- Keep interested
Stamp trail
Collect stamps at different shops to unlock a treat.
- Welcome
First reward in 7 days
Help new members earn and use their first reward fast.
Want to try this with your members?
We can set it up for one mall, a group of stations or a few stores first.