For product and marketing teams
Suqi is the complete package for keeping members interested and bringing them back: your own branded app, the platform behind it, AI helpers that do the groundwork, and a Whitecloak team that sets it up and keeps the platform running.
suki is Filipino for a regular customer. Suqi helps you turn more customers into regulars.
One week with Suqi · tap each step
Members who usually visit on weekends have skipped weekday lunch for three weeks. The AI helper spots it and tells your team.
| Day | A usual week | This week |
|---|---|---|
| Mon | 100 | 86 |
| Tue | 104 | 88 |
| Wed | 102 | 85 |
| Thu | 106 | 91 |
| Fri | 121 | 118 |
Sound familiar?
They sign up for a welcome reward, visit once or twice, and slowly stop coming.
Each campaign takes weeks to build, goes to everyone and is forgotten soon after.
Redemptions go up, but would those people have come anyway? It is hard to tell.
The full package
Many loyalty systems give you the points and the rules, then leave the rest to you: the app, the campaigns, the AI and the set-up. Suqi comes complete, with one team behind all of it.
Designed and built for you, or Suqi added to the app you already have. Ask Suqi included.
Rewards and member levels, campaigns and messages, games and tests, and results you can trust.
Helpers that notice, suggest and cost offers for your team, and a visit planner for your members.
Connected to the tills, payments, receipts and messaging you already use.
Your members and their points moved from your current programme, with every balance checked.
Whitecloak runs the platform for you; your team runs the programme day to day.
What you can do with Suqi
They follow a member’s journey, from the day they join to the day they might drift away. Suqi helps with each one.
Made for your team
You own the app experience. Suqi gives you more reasons for members to open it, and a safe way to try new ones.
Ask Suqi plans a member’s next visit, finds offers they will like and lets them use points in one tap.
Add games and surprises from ready-made templates, test them in a few places first, then roll out what works.
Seven simple measures, from finding you to coming back, with a fair comparison on every change.
Ideas to try this quarter
Each idea says who it is for, when it starts, what members get and how you will know it worked.
AI helpers
Suqi’s AI helpers notice what is slipping, suggest what to do and work out what it will cost. Anything over the limits you set waits for a person to say yes.
Double points on their next visit within 14 days, sent in the app, then by text if they have not opened it.
It costs more than this helper may spend alone, so it waits for you.
Example with sample figures. Try Approve, Edit or Reject.
See what really worked
When you send an offer, Suqi keeps a small group of similar members who don’t get it. The difference between the two groups is what your offer really added: extra visits, extra spend and pesos back for every peso spent.
No more guessing whether people would have come anyway.
| Week | Did not get it | Got the treat |
|---|---|---|
| Week 1 | 1.21 | 1.25 |
| Week 2 | 1.22 | 1.29 |
| Week 3 | 1.2 | 1.27 |
| Week 4 | 1.23 | 1.3 |
What makes Suqi different
AI helpers notice what is slipping and suggest what to do about it.
Usually: a dashboard someone has to remember to check.
Your app, the platform, the AI helpers and the team to run it, in one package.
Usually: a points system, then separate app builders, tools and agencies.
Every offer comes with a fair comparison, so the results are real.
Usually: counting redemptions and hoping.
Try games and offers in a few places before rolling them out.
Usually: launching everywhere and guessing.
Everyone else is covered too
Every point is recorded in one place, with the cost of unused points shown whenever they ask.
Works with the systems you already use, keeps a record of every change and keeps your data separate.
Weekly results for each partner, and offers they can help fund.
We move your members and their points to Suqi, and check every balance before you go live.
Start with a conversation, try it in one place, then grow from there.